Workforce outsourcing:
the whole process on our side
Workforce outsourcing means handing us the whole process, for example order picking, packing or production support, together with the team, coordination and supervision. Back2Work is responsible for the quality and continuity of the work, while you define the expected standard and assess the result.
Employment agency listed in the KRAZ register, no. 31286.
With workforce outsourcing, you hand over to us an area that is fully staffed and managed: we recruit the people, verify their qualifications and documents, organise accommodation, and the team's work is coordinated by a coordinator appointed by us. Your plant or warehouse does not have to organise staffing for this area every day.
We deliver the service throughout Poland for manufacturing and logistics companies. We have 1,500 completed recruitment projects behind us and a database of 20,000 specialist CVs, so we usually start building the team from our own database rather than from scratch. We set the scope, the model of cooperation and the billing rules in the contract, after analysing your needs.
What we take over as part of workforce outsourcing
- 01
The whole process together with the team
We take over a specified area of work, for example order picking, packing or production support. We agree the scope and expected standard with you, and then deliver it with our own team.
- 02
A team matched to the process
We recruit from our own database, job advertisements and referrals. We verify every person for qualifications, experience and the completeness of documents before they arrive at your plant.
- 03
On-site coordination and supervision
Every project is run by a dedicated coordinator who stays in constant contact with you and with the workers. Day-to-day management of the team is on our side.
- 04
Responsibility for quality and continuity
We are responsible for the quality and continuity of the process within the scope set out in the contract. If a worker resigns, we take action to provide a replacement as quickly as possible, in line with the terms of cooperation.
- 05
Legalisation, accommodation and worker care
We take care of documents and the legality of employment, and we provide accommodation near the plant for all out-of-town workers. Transport is arranged where needed.
- 06
Scaling the team up and down
We increase or reduce the number of workers along with your demand, without you having to run further recruitments.
When to outsource a process
Order growth and a labour shortage
When volume grows faster than your HR department can recruit, you hand over the whole area to us together with the organisation of the team.
A sudden shortage of people on the line
When a dozen or so people are missing overnight and the area is on our side, filling the team from our own database is our job, not yours.
You want to focus on your core business
If order picking, packing or production support is not your competitive advantage, you can hand them to a specialised contractor and keep control of the result, without managing the team.
Turnover and the workload of the HR department
When frequent departures take up the time of managers and HR, we take over recruitment, formalities and care for workers. The coordinator and document checks reduce turnover.
Workforce outsourcing vs temporary work: the difference
With temporary work, the agency supplies workers, and you assign them tasks and check how they are performed. With workforce outsourcing, you hand us the whole process: we organise the team, coordinate and supervise it, and we are responsible for the quality and continuity of delivery.
In practice, temporary work works well when you need extra hands for your own schedule. You choose outsourcing when you want to hand over a whole area and assess the result. We discuss the legal and organisational details of both forms when preparing the quote, because they depend on the nature of your tasks. If you are looking only for staffing for a fixed term, see also our temporary work offer.
The entire process, handled by us
Recruitment
We reach candidates through our own database, job ads and referrals.
Verification
We verify qualifications, experience and the completeness of the documents required for employment.
Legalisation
We coordinate the work legalisation process and prepare the necessary documentation in line with applicable regulations.
Accommodation
We arrange accommodation close to the plant.
Coordinator
A dedicated coordinator supports employees and the client, oversees work organisation and responds to ongoing operational needs.
Frequently asked questions
It is a model in which a company hands a contractor a whole process, for example order picking, packing or production support, together with the team and its management. At Back2Work we take over the team, coordination and supervision and are responsible for the quality and continuity of the work.
With temporary work, you receive workers who fit into your own organisation of work, and you assign them tasks. With outsourcing, you hand us the process, and we are responsible for the organisation, coordination and supervision of the team. We set the billing rules in the contract.
We take over a specified process, for example order picking, packing or production support. This covers recruiting and verifying people, the legality of employment, accommodation, on-site coordination and responsibility for the quality and continuity of the work.
We manage the team through a dedicated coordinator who stays in constant contact with you and with the workers. You define the expected standard and result, and the day-to-day organisation of work is on our side.
We set the model of cooperation and billing individually in the contract, after analysing your needs and the scope of the process. The quote is free, and we prepare the offer on the basis of the scope that we define together.
The average time to fill a position in our projects is 7 days, and in many projects the first people start work within a few days. The timeline for your process depends on its scale and requirements, so we confirm it after the needs analysis.
We take action to provide a replacement as quickly as possible, in line with the terms of cooperation set out in the contract. You do not have to deal with this, because continuity of work is one of our responsibilities.
Legal basis and sources
- Jak zatrudnić pracowników tymczasowych do pracy na terytorium PL (biznes.gov.pl)
- Outsourcing a praca tymczasowa (olsztyn.pip.gov.pl)
Sources checked on 1-4 October 2026. Regulations may change, so check the current legal status before making a decision. (documents in Polish)
Read before you decide
- Outsourcing vs temporary workOutsourcing vs temporary employment agency: who is the employer, who directs the work, who is responsible and when to choose which. A comparison for companies.
See also
Temporary employment agency
Back2Work is a temporary employment agency entered in the KRAZ register of employment agencies (no.
Employee leasing
Employee leasing is a flexible workforce for a fixed term, fully handled by the agency: Back2Work recruits, verifies…
Recruitment agency
Back2Work is a recruitment agency that fills permanent positions in production plants, warehouses and logistics, using…
Request a quote for workforce outsourcing
Describe the process you want to hand over, and we will prepare an offer and propose the rules of cooperation.
+48 515 682 163 [email protected]